One of my iPhones developed a strange screen issue yesterday - the screen when WHITE with no ability to do anything. I tried resetting and updating the firmware but all to no avail....
I popped into the Apple Southampton store today and showed them. They simply apologised and instantly gave me a replacement. No fuss, no hassle, no sending off somewhere and being phone-less for a couple of weeks - simple.
That's what I like and wish many others would emulate.
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