A few days ago we had trouble changing some details for our web-app "utopia solitaire" on the apple website.
We emailed them - now normally you would not expect to get a response very quickly (or at all) when dealing with a very large company. Especially when the product is 'free'.
However, in the same day we were contacted, helped out and sorted.
That's the kind of support and service that sets a company apart from others.
Thanks Apple!
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